Frequently Asked Questions
Everything you need to know about your Kufiya order.
What materials are used in your Kufiya scarves?
Our Kufiyas are crafted from high-quality, 100% premium cotton to ensure breathability, comfort, and durability throughout all seasons.
How long does shipping take?
Standard shipping typically takes 3-7 business days for domestic orders. International shipping times vary by location but generally range between 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please contact our support team to initiate a return label.
How should I wash and care for my Kufiya?
To preserve the intricate weave and tassels, we recommend hand washing in cold water with mild detergent and air drying. Avoid bleach and tumble drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific destination.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. Once the order has entered the fulfillment process, we are unable to make changes.